Shipping & Returns
Shipping Policy
Due to the high volume of shipments at this time, shipping couriers are unable to guarantee estimated delivery dates. Be sure to keep an eye on your tracking to follow its journey!
You can create an account/login and head over to your Olympea account and select "My Orders" to review your order status. Once your order is packed and ready to ship, you’ll receive an email so you can keep an eye on its status.
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Deliveries outside of the US may be subject to additional customs duties and service fees. Please note that Olympea does not have any control over them and cannot advise as to what the cost will be, as they vary by country. For more information, please contact your local customs office. Keep in mind that we're not able to reimburse you for duties and taxes paid upon delivery.
Return & Exchange Policy
Your complete satisfaction is very important to us!
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If you are not fully satisfied with your purchase for any reason, you may return it for a full refund or exchange within 30 Days from the date of delivery.
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If you need to return the product, please contact us for the return instructions.
The items must be returned in new, unused condition and complete packaging, with original tags attached. The products that will show any sign of use or damage will be returned to the buyer. Re-sized, engraved, or customized items are non-returnable.
Please note your return will be processed within 15 business days from the time we receive it in our warehouse. Once processed, we will send you a confirmation via email!
The refund will be issued within 2-3 business days regarding the banks’ processes after receiving the merchandise. The refunds will be processed to the original method of payment.
Please note that the expedited shipping charges are not refundable. International shipping charges, as well as applicable customs and duty fees, are non-returnable. Customers are responsible for the return shipping.
If you have any problem with your purchase, please kindly contact us. We will do our best to keep you 100% satisfied.